Internet air

There’s very little in the way of forum expertise for Air here.  I would talk to the dedicated support team.  

I was just sent an email where they recommend a hard reboot every two weeks. Mine needed it at least every day. I sent it back for Uverse. ATT Air is not ready for rollout 

I’d love to see a screenshot of that letter, please.  

Also, Uverse as you once knew it no longer exists.  The label now only applies to the now DirecTV owned TV service.  Att Internet is the official product name of the copper DSL product.  Unfortunately Att is on a very slow track to move customers to Fiber. 

Here is the screenshot

https://www.att.com/support/how-to/optimize-your-connection/

I am aware of Uverse as I have been a major supplier to ATT for almost 20 years.....

https://message.att-mail.com/pub/sf/FormLink?_ri_=X0Gzc2X%3DAQpglLjHJlDQGqrCjvzgDEI4ICRjDJkWi4rXFcYKzgyzgqSOzdIGGzbzgBADqgUKUyl7jzbVXMtX%3DAQpglLjHJlDQGza5K05WtzeUFeXMWm3MGTdKTb4aYs8zc2zaHzaW4sIOyhrllvdH42zfFY&_ei_=EQx2LANFAgFK7jgz2QkfKiou5ML5HV3B9FOrTU0Gs_dSKhxCHT_g2UpL4H0STrzXevWknuNPXGCwmWd6ExSCkSmlQoBMY5pX7Xg6aJZewH113vXV-su_fLs7pkqU_X1NpCyx71qStWUDr4Ex4Ld4Oi2ADHFi5sRrdmgLpTXb8Nn1OnXtQ2IG9AuWsTUE1OWzniENsf-vfb5iGRv7wlu1NBkEficMDi-u__Sf0JUSNsi7ICqJR4tHdE7AUMagL38DIJdwulXItaS2fu28m0nNADTNb-u-o8dkiWnL8PV6fcfhA4rA1Vql7tASM0rAwKxyR9hfJY-tvTNCPsoT6cXfho-KDbXgW6dajl0W39Mfxs7qT5xtKsd7mEuy-mg_ZHOnE4AOlc_F10dcmsN5-3fY79yozfxZEy_v9AfipEZOwQFemdNwWc2RJIvUYmLMJavqFsKog5DR1LfnXorPMl8_XqhVv0k.&_di_=j40ps4emeujphgqm058u1tdsd5msef68f3q5tiev26k6g92i7u00

I believe I have now established beyond any doubt that ATT officially recommends you reboot every two weeks.

Based on this I think it fair to say this product is not ready for rollout.