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13 Messages
Local settings?
Is there a way to update the settings to my locality? I’m not able to stream Netflix or my local news stations because it’s set to Alabama not Pennsylvania.
13 Messages
Is there a way to update the settings to my locality? I’m not able to stream Netflix or my local news stations because it’s set to Alabama not Pennsylvania.
ATTHelp
Community Support
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232.9K Messages
9 months ago
Hello @dvdmbln,
Thanks for reaching out to us! Let’s work on a fix and find out what's causing this!
Here is what you can try to fix this error:
We hope this helps!
Thank you for contacting AT&T Community Forums
Leon, AT&T Community Forum Specialist
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dvdmbln
13 Messages
9 months ago
It’s any local news as well.
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ATTHelp
Community Support
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232.9K Messages
9 months ago
Hello @dvdmbln,
Thanks for reaching out to us! We hear you and are happy to guide you.
If you are using a VPN then anything that is connected will have an impact! We recommend that you try other VPN servers to see a change in your concern!
Thank you for contacting AT&T Community Forums
Leon, AT&T Community Forum Specialist
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dvdmbln
13 Messages
9 months ago
I’m not using VPN.
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dvdmbln
13 Messages
9 months ago
Well, I called and was told to contact Netflix and my local new directly.
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dvdmbln
13 Messages
7 months ago
Any other suggestions?
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dvdmbln
13 Messages
6 months ago
Still waiting for a solution? Calling the 800 number doesn’t help.
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dvdmbln
13 Messages
5 months ago
… and still waiting?
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JefferMC
ACE - Expert
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36K Messages
5 months ago
I'm sorry that ATThelp didn't give a correct and clear answer.
AT&T Internet Air uses the AT&T Wireless networking infrastructure. Thus there is no stable IPv4 assigned to your device for which IP Geolocation services can assign a relevant location. It's exactly like asking where a cell phone is located based solely on its network address. You can wait as many months as you want, but this isn't going to get any better.
IP Geolocation is stupid to begin with.
(edited)
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gr8sho
ACE - Professor
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5.7K Messages
5 months ago
There might be a Smartdns service that could overcome the CGNAT deficiency. Or just find a local DNS you can use to override what’s provided by Att. It would need to setup for each device.
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