1 Message
low wi-fi strength
I moved from AT&T Internet to AT&T Internet-Air. Because I have a 3200 sq ft house, I also purchased a booster. Now the signal strength to the RokuHDprojector has dropped significantly.
The booster is located at the farthest point from the hub in the house (single-story). The RokuHDprojector is located above the garage, probably equidistant from either the hub or booster. What could be causing the drop in signal strength?
ATTHelp
Community Support
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232.9K Messages
12 days ago
Hi @siromoni! We completely understand your concern regarding ATT Internet Air intermittent service, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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