2 Messages
Poor ping when gaming with AT&T air
Hello, I recently moved into a new apartment complex. They exclusively go through AT&T. The only internet offered was the 25mbps line or air. I was guaranteed a better experience gaming wise with air by the agent, so I went with it. This has easily been the worst experience I’ve had playing online. My ping is all over and I’m constantly experiencing jitters and lag. I’m coming from xfinity where I’ve never had any complaints and the service was great. Complete 180 here. Note, the complex is getting AT&T fiber in March, so I’m hoping that makes a big difference. For the time being, is there anything I can do to fix or improve this?
Accepted Solution
my thoughts
Former Employee
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22.5K Messages
7 months ago
Go with hardwired internet 25;till fiber is available.
ATT AIR is FWA product using 5G or 4G LTE connecting to local cell tower.
The service is CGNAT meaning you have a private IP from a pool of addresses in a device that has the public IP address.
Besides potential weather / building / environmental interferences the tower can become congested and your IP address routing can be totally different than a hardwired service. If the choice was hardwired internet 10 or less easy to recommend ATT AIR but if service is FTTN 25 to 100 generally would recommend hardwired NAT with lower latency even though the total bandwidth may be less than AIR. And for 6 months or less waiting for FTTP, a hardwired connection, recommend changing service to internet 25 with data cap and possible overage charges with lower bandwidth but more consistent experience.
Just my thoughts…
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Olinewins
2 Messages
7 months ago
Thank you! This is really helpful. I do have one additional question, streaming has been fine with air. Would 25 still be pretty efficient for that? It’s just me and my significant other in the apartment, so there are not many devices in use at once.
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my thoughts
Former Employee
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22.5K Messages
7 months ago
HD content is around 6, thus internet 25 could handle up to (4) devices streaming HD such as Netflix, Hulu, Amazon, etc.
4K content is a different story and needs between 15 to 25 for a single stream.
Having fiber will allow for better 4K but internet 25 for just 2 doing HD should be no problem.
Think of it as wireless connection for convenience while hardwired is more about reliability.
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