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ClownMan468's profile

1 Message

Wednesday, May 22nd, 2024 4:48 AM

Warning to everyone don't get att air

Constantly gets error codes that shutdown the router and require it to be restarted, extremely high latency personally averaging 200-300 ms but jumping from 1000-10000 ms, mediocre download speeds, all around horrible do not recommend.

Community Support

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232.9K Messages

2 months ago

Hello @ClownMan468,

 

Thank you for reaching out to us!. We are sorry that you are experiencing this issue and this is not what we expect you to experience. Let's get the help you need! As this concern is related to Internet Air, we have our dedicated team who can assist you. Please reach them at 800-288-2020 for further assistance.
Feel free to contact us for further queries!

 

Thank you.

Mike, AT&T Community Specialist.

(edited)

10 Messages

1 month ago

Yeh, I am getting tired of being billed to be a beta tester for this product. The good news is fiber (not AT&T) is rolling out in my neighborhood. That means my VPN will work again, I can find things nearby when searching instead of a city 6 hours from my actual location, better speeds and comparable pricing makes fiber a win win for me. Good luck with your space egg.

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