Will ActiveArmor Advanced be available for Internet Air customers with the All-Fi Hub?

I understand that ActiveArmor Advanced is currently only available for fiber customers with the BGW320 Wi-Fi gateway.

Will it be available at some point for Internet Air customers with the All-Fi hub? If so, is there a timeframe?

Responses

ATTHelp

Community Support

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232.9K Messages

2 months ago

Hi @GoodToBeHere, we understand your concern. Let's guide you in the right direction.

We recommend that you contact our AT&T Internet Air team at 800.288.2020. They are available Monday to Friday 07:00am-09:00pm CT and Saturday-Sunday 08:00am-09:00pm CT.

Please feel free to reach out to us for further assistance.

Thank you for contacting AT&T Community Forums.

Jasmine, AT&T Community Specialist

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GoodToBeHere

3 Messages

9 days ago

Jasmine-

I have tried calling AT&T. Nobody has been able to answer my question.

In hindsight, I find your response completely unhelpful. You should know that there is no "AT&T Internet Air team" at 800.288.2020. This is just the regular AT&T number for any and all issues. It takes a long time and a bit of patience to navigate to anyone who can answer questions, and then it's doubtful that the person you've reached knows the answers. Super frustrating!!!

Here's an idea: Why doesn't someone such as yourself research the issue and post the correct answer for all to see

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