Contributor
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1 Message
5031NV Remote Access
I have been searching and searching without luck. Forget customer service, THE WORST.
All I need is assistance/guidance on how i can access my 5031nv router/gateway OUTSIDE of my home network.
I'd like to access my router when Im away in case I need to troubleshoot my ipcameras. Ive seen many routers that make this a breeze but can't figure this one out. Any and all help will be greatly appreciated.
Accepted Solution
Official Solution
Computer_Joe
Master
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5.9K Messages
10 years ago
Unfortunately, the only people that can access an AT&T gateway directly from the internet is AT&T.
What you need to do is do a remote desktop (or similar) to one of your computers at home and access the gateway from the LAN side.
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mibrnsurg
Expert
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20.4K Messages
10 years ago
This will give the software for the 5031NV:
http://www.danwilsonsoftware.com/dl/5031NV-Manual.pdf
Should be able to read thru and figure how to do it, good luck 😉
Chris
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JefferMC
ACE - Expert
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36K Messages
10 years ago
Agree with Computer-Joe. For security, there is no external access to the RG itself, but as he stated you can set up Remote Desktop on a machine inside your gateway and open up a firewall hole to it. Make sure you keep that machine patched up and with good passwords on accounts that have RDP access.
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