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RISC777's profile

Tutor

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11 Messages

Thursday, May 3rd, 2018 2:49 PM

AirTies 4920 setup with a 5268 issue

Supposedly one is able to connect a 4920 to a 5268 via WPS, or cabled. Neither connections have allowed an initial setup. Password on the 4920 is returned as incorrect when going to airties4920.local, even after multiple factory default resets. Can find nothing online to assist me. Customer Support is a fruitless endeavor. The 4920 is promoted by AT&T, yet setting it up is ridiculous.

 

What is the best way to set it up manually?

Employee

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540 Messages

6 years ago

What firmware version is your 5268 on?

 

You're right, WPS and letting it set hardwired on ethernet to the modem for 5 minutes should sync the unit.

 

You shouldn't have to go to the AirTies address to set it up. 

 

When it's fully paired the "AirTies" SSID will disappear from your networks list as it has taken the SSID and password of the 5268.

The 2.4GHz light will remain solid, and the 5GHz light will be solid and will flash off very quickly once every 5 seconds.

Tutor

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11 Messages

6 years ago

@192kHz

 

5268AC

(firmware 10.6.0.530094-att)

Have attempted pairing with and without enet cable.

Unsuccessful, 2.4 & 5 start green then go to red blinking after a few minutes.

Home Manager app only shows it as a device when wired to the gateway, but no wifi from the AirTies.

AirTies WiFi app will not find it either.

Analyzer finds it, but dBm is way down.

 

ACE - Expert

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36K Messages

6 years ago

After factory resetting the 4920, did you press the WPS button on both devices while within 6 feet of each other and let them sync?

 

Tutor

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11 Messages

6 years ago

@JefferMC... Yes. Twice. Once cabled to gateway, once not cabled.

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