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austin0218's profile

New Member

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1 Message

Friday, February 18th, 2022 11:44 PM

ATT manhole cover in my front yard.

Hi,

An ATT cable manhole is in the corner of my front yard, and the plastic manhole cover is very unstable and is not secured down. 

My property is a corner lot, so there are quite a few people passing by, but when people step on the manhole cover, there seems to be a risk of falling and getting injury. I need it locked down for safety of my neighbors. Who do I call for help?

I am looking forward to hearing your reply and If you need a picture, I can take a picture and send it to you.

Community Support

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232.9K Messages

2 years ago

Hi, austin0218! Thank you for bringing this to our attention. We do need to get this solved. 

 

Moving forward, we do need to move this interaction to a Direct Message. You will see a chat icon next to a bill icon at the top of the page, on the right hand side. Our next message will appear there. 

 

In the meantime, if you could take a picture of the manhole cover, that will help a lot.

 

Just look out for the Direct Message and provide all information that you can. 

 

Thank you for posting on the AT&T Forums.

 

Matthew, AT&T Community Specialist

1 Message

9 days ago

Hi. I also have a problem with the manhole cover. In the last few days of rain, the street became flooded and somehow the cover has disappeared and the hole is exposed.
what should I do?

Expert

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19.7K Messages

9 days ago

Follow the instructions for unburied or exposed wires in this link

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