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Emmyr3's profile

Coach

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1 Message

Saturday, April 8th, 2017 1:09 AM

At&t U-verse broadband 1 and 2 blinking red - Help?

Everything was fine until this morning when we noticed that the WiFi was not working and broadband 1 was blinking. We tried everything from unplugging to resetting and we even scheduled an appointment for a technician to come check it tomorrow evening after the customer service did not help. After I did a factory reset and untangled the wires broadband 1 and 2 started flashing red at the same time! The power is green and so is the wireless but the wireless does blink a couple of times. This hasn't happened before. I've tried multiple solutions on other forums but none worked, and the factory reset made both broadbands blink. Everything is plugged in and there is no power outage or construction work going on nearby. Please help!

Professor

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1.9K Messages

7 years ago

Since you've already tried all troubleshooting steps, it's time to [Edited] Contact AT&T so they could run a line test and determine if they need to replace your gateway or get a tech out for you. 

 

AT&T TIP - Try the Troubleshoot & Resolve tool for self-help available 24x7.

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