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gahzinia's profile

Contributor

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8 Messages

Wednesday, April 1st, 2020 2:59 AM

Closed

block sites in BGW210-700

At my router, I want to block access to specific sites. I found an older posting asking the same thing

​https://forums.att.com/conversations/att-fiber-equipment/arris-bgw210700-how-to-block-facebookinstagram-for-specific-times/5df02765bad5f2f606ae666c​

which mentioned installing an app that costs $8 a month, which is crazy. All I need is the equivalent of an /etc/hosts line or two that sends traffic to those sites to an address that won't resolve.

​http://192.168.1.254/cgi-bin/parentalcontrol.ha​

says

Parental Control

Status Disabled

​and there doesn't look to be any way to enable it.

Does anybody have any suggestions using the default att router to accomplish this?

Thanks

Community Support

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232.9K Messages

4 years ago

We are here to help, @gahzinia.

 

What websites are you trying to block?

 

If you want to enable Parental Controls, you can download the AT&T tool bar. You can click Download Now to get the tool bar for your browser.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

Contributor

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8 Messages

@ATTHelp Thanks for the response. There are just a few random websites from which I want to block traffic. The reason I want to address this at the router is so that all devices on the network would be prevented from accessing those sites.

Community Support

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232.9K Messages

@gahzinia, The Smart Home Manager comes with parental controls on select Wi-Fi® gateways. These include models BGW210, NVG599, and 5268AC.

 

You can use parental controls to:

  • Create profiles: Assign devices to users on your home network.
  • Block internet access: Choose a profile and disable internet access.
  • Set time limits: Select a profile and set up bedtime restrictions.

Hope this will help with your request to block sites using BGW210 gateway.

 

Let us know if you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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8 Messages

@ATTHelp From the originally linked page,

" Internet Explorer Custom Browser – Download Now!

Get all of your browsing needs met with our custom IE 11, which will come with the AT&T Toolbar, pre-installed. Click download to get started."

First off, I am not using Microsoft or Internet Explorer, so that won't help.

Secondly, simply to see what the toolbar was, I tried clicking that link to

http://start.att.net/softwarecenter/iebrowser

but that takes me to yahoo.com.

So again, is there any way that I can control, from the router, access to various sites?

New Member

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5 Messages

@ATTHelp The Smart Home Manager does not allow us to block or filter out inappropriate websites.  How do we do this?

Contributor

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4 Messages

4 years ago

I agree that AT&T really needs to implement blocking of specific URLs into its parental controls. This is a MUST HAVE for parents.

Contributor

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8 Messages

4 years ago

Is there any update on this?

Community Support

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232.9K Messages

4 years ago

Hello @gahzinia

 

Thanks for reaching back out through our Community Forum. We understand your concerns regarding parental controls, specific to blocking web sites. 

 

The BGW210-700 and other model AT&T RG's (Residential Gateway) do not have a interface security /parental control feature that will allow you to block web sites. At this time we have no information on any interface software update that could support this feature. 

 

Our Smart Home Manager has some good features as we outlined, but it's going to be limited for the feature that you're looking for. For this issue ,you would need to download a parental control software on the device that you're looking to manage. Most parental control applications or software support the feature block to Adult content, manually entered sites, etc.

 

If you're looking to manage web sites and your network through a router interface, you can do that and have more control of settings using a 3rd party router behind the AT&T RG. For information on how to set up a router behind your AT&T RG, check out this article. 

 

Should you need any further support, feel free to let us know. 

 

Chad, AT&T Community Specialist. 

New Member

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1 Message

4 years ago

The same thing here. We would like clear steps on how to block websites using BGW210. 

New Member

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1 Message

4 years ago

Same here.  We need to be able to block certain websites. 
Please tell us how to do it?

Thanks 

ACE - Expert

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35.9K Messages

4 years ago

Pretty much your only option is an additional network appliance that provides that functionality.  Many home routers are able to provide some of what you seek (e.g. block URLs by keywords found in them).  A home router would allow you to change your DNS provider to one that may more intelligently deny access to "bad" sites.  There are dedicated security appliances that function like a router/firewall that could do this for you.

However, neither the AT&T Gateway nor any of their network components are going to do this for you.

New Member

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2 Messages

3 years ago

It's pretty lousy that AT&T doesn't provide this feature.  Even my new BGW-320 that came with my AT&T 1Gig fiber can't do this.

There is, however, a Packet Filter available from the Firewall menu.  It can't block packets based on website names but it can block based on IP addresses.  If you can find out the IP addresses of websites you want to block, you can make "drop" rules for those destination IP addresses in the Packet Filter.

Of course, if the website changes IP address, you're out of luck.

(edited)

New Member

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3 Messages

3 years ago

My bet is AT&T is pressured by Big Tech to not give this power to parents to block their content. They know how to do this just that they won't give it to us because big money is at stake.....Sad

ACE - Expert

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35.9K Messages

3 years ago

My bet is AT&T is pressured by Big Tech to not give this power to parents to block their content. They know how to do this just that they won't give it to us because big money is at stake.....Sad

If there were a way of adjudicating your bet, I predict you'd lose your wager.  AT&T is trying to provide lowest common denominator functionality.  Blocking "objectional" content is a complex issue.  What is objectional to you is not objectional to others.  What is acceptable to you is not necessarily acceptable to others.  Some content providers work very hard to circumvent prevention mechanisms, so it's a never ending battle.

Others will provide solutions that will work better than anything AT&T would offer, and you are welcome to use those solutions.

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