Tutor
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5 Messages
Cannot connect Kindle since switching to U-verse
We recently switched to U-verse. Since then I cannot connect my Kindle. It recognizes the network name but says authentication problem.
Tutor
•
5 Messages
We recently switched to U-verse. Since then I cannot connect my Kindle. It recognizes the network name but says authentication problem.
americangame
Professor
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1.3K Messages
10 years ago
What model of Kindle do you have?
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falconrae
Tutor
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5 Messages
10 years ago
Rae Steeb
"Compassion for animals is intimately connected with goodness of character and it may be confidently asserted that he who is cruel to animals cannot be a good man."
~ Arthur Schopenhauer ~
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ssqk23
Contributor
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1 Message
10 years ago
Hi there... Have you tried to delete/forget/remove the network, and then reselect it and re-enter the password?
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falconrae
Tutor
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5 Messages
10 years ago
Sent from my Verizon Wireless 4G LTE smartphone
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JefferMC
ACE - Expert
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36K Messages
10 years ago
Are you sure that you are entering the correct password, with the appropriate casing of letters, etc.?
(I know this sounds like a stupid question, but it is so often the problem with wireless communication that I have to ask.)
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falconrae
Tutor
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5 Messages
10 years ago
Sent from my Verizon Wireless 4G LTE smartphone
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Sandpipers
Scholar
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210 Messages
10 years ago
When you got your uverse residential gateway (RG), did you go in and create your own wireless network name and password, or are you using the one that is printed on a label on the RG? If you are using the default network that came with the RG, there will be 2 codes listed there - one for accessing the RG interface itself (http://192.168.1.254), and another one that is specific to the wifi service. Make sure you are trying the correct one. Also, make sure the Kindle is not in Airplane mode, as this will keep it from connecting as well. Good luck.
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falconrae
Tutor
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5 Messages
10 years ago
Sent from my Verizon Wireless 4G LTE smartphone
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