Connecting Media Devices

media devices.jpg

Media Devices

Make sure you have your WiFi information.

If you do not have it, you can find it here.

Amazon Fire TV/Stick

Connecting your Amazon Fire TV/Stick

AppleTV

Connecting your AppleTV

Chromecast

Roku

David, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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media devices.jpg

Responses

Accepted Solution

Official Solution

ATTU-verseCare

Community Support

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6.7K Messages

7 years ago

Need help connecting other devices. Find out more information here.

David, AT&T Community Specialist

1

T

Tvcamgrl

New Member

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2 Messages

Can you please help me? I just re- signed up for Netflix today. I’m trying to watch Netflix on my smart tv but it is telling me...

Access point of wireless LAN is not found.

It was working fine when I first got the tv Years ago. My computer is fine...

Like

4 years ago

0

Lewis13

Contributor

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1 Message

6 years ago

OK, what poor knowledge. I have been trying to connect ROKU for a week. Talked to ROKU, and ATT several times. Many times.

The Roku only worked at night.

I finally checked settings myself. The passwords for 2.4 ghz and 5.0 ghz were different. I changed the 2.4 password to same as 5.0 password and works fine.

My guess is home inet drops to 2.4 at some point in evening.

Why Tech set up 2 different passwords is beyond me, and apparently.

0

zatara2

Contributor

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1 Message

5 years ago

this gobbledegook is USELESS;

i’m looking for a way to add an IP address for my wired internet-capable DVD player;

the network sees sees the device but will not load up an IP address for it;

yes, i’ve disconnected all the cables and done a reboot;

the setup did work at one time, create an IP addresss automatically;

0

T

Tvcamgrl

New Member

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2 Messages

4 years ago

can someone please help me. I can’t get an internet connection on my tv. I have it on my computer. I’ve gone through every troubleshooting available.

It says access Point of wireless LAN is not found.

Please help

0

Just moved into a apt. with community att fiber? can't find out how to connect to it. I transferred my service from my old apt. so I should be able to use the wifi at least. the att tech said something about a master hub for the apt., but I don't know what that is and I couldn't find it. Please help.

0

ATTHelp

Community Support

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232.9K Messages

2 months ago

Hey @s141965, we understand you would like to get your service active, we’re glad to help & let’s walk you through the right path.

We recommend you to check on AT&T Connected Communities.

Your property manager can provide more detailed move in instructions.

You can use the Ethernet connection in your location or hop on the Wi-Fi^® network.
Look for the Wi-Fi network name (SSID) and password on the sticker on your AT&T gateway.
Open an internet browser and navigate to the ordering portal as per the move in instructions provided by your property manager.
Select your AT&T Internet℠ plan that is offered. You'll be offered the fastest speed available for your location.
If you want to bundle with TV, add an AT&T TV℠ package, which offers live TV and on-demand programs. Learn about AT&T TV packages
Wait for emailed instructions on registration.
Register your account and accept terms & conditions. You’re connected!!

Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist

0

AT&T Community Forums