Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Alli123_'s profile

1 Message

Friday, April 19th, 2024 6:56 PM

Moving my internet box from one room to another in my house .

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it  and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

Accepted Solution

Former Employee

 • 

22.5K Messages

2 months ago

Yes, will need to call ATT to schedule a tech appointment for relocation of equipment, expect charge of $99 to $149.

Only one location would be wired to support the gateway, if desire a different relocation would require rewiring that may involve running a new wire or reworking existing wires, thus a need for a tech.

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.