Contributor
•
1 Message
Netgear 7550 wireless OK but no Ethernet
I have been gone for 2 weeks with my computer off. When I got back, I find my computer no longer has internet through the il Ethernet connection. However the Wi-Fi works fine as I can use the internet on my phone through the router. Any ideas as to where I should be looking to fix this?
ATTHelp
Community Support
•
232.9K Messages
8 years ago
Hi @gxceb0t,
We apologize about the issues you are having. Is your computer getting an IP address? If not, try using a different port or different Ethernet cable. If it is just one computer, test the computer on a different network to see if there is a possible issue with the network card.
-ATTU-verseCare
0
0