NVG510 Random Disconnections

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@Mezerashi wrote:

Okay, this problem has been goig on for about 3 months now.  My bottom green light will suddenly go out and then reconnect in about 1-2 minutes.  It happens mainly when we are playing XboxOne and in particulary a lot when playing Warframe. It will also disconnect when surfin the web, watching netflix, andjust randomly and multiple times throughout the day/night/whenever.  I have had 3 different gateways put in.  Had multiple techs come out and check all the lines and surrounding infrastructure (they all say everything is perfect).  I have tried running wired connections, wireless connections, different power/phone outlets in the house, tried port forwarding, a forum said diable the IPV6 and it might help, which I did and it didn't.  Turned off wifi and bridged in a router and that didn't help.  Updated the firmware.  Techs say they have no idea what the problem could be.  UVerse has worked here no problem for 3 years until this started up.  Please help.  Much needed here.

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It may be time to contact ATTU-verseCare with the link in my signature. Explain your situation. Please include your name, account number, phone number, and a good time to reach you. Check the blue envelope at the top right corner of this page for their reply. Be sure to also check the email account you signed up with for this forum.

Hope your problem can be solved.

Hey @Mezerashi,

We have received your private message and look forward to working with you to get this corrected.

ATTU-verseCare