Router downtime on MyHomeManager app

I know of no way to schedule a downtime for the Wi-Fi as a whole.  If that is a requirement you have, you'll have to get a third-party device, connect it through the Gateway and disable the Wi-Fi on the Gateway.

Hi @Josephbuitran

Thanks for reaching out to us. We get that you're trying to turn off your Wi-Fi gateway from the Smart
Home Manager app. We're here to help you.

At the moment there's no way to turn off the gateway from the application.

Here are few steps to pause the internet for certain duration.

1. Open the Smart Home Manager app.

2. Tap Profiles & devices and choose a profile to pause.

3. Pause Internet and select a pause duration.

4. When you're ready to grant access again, choose Resume Wi-Fi

Let us know how it goes.

For further assistance we're here to assist you.

Thank you for contacting AT&T Community & Forums!

Maria, AT&T Community Specialist.

Thank you JefferMC.

Hi @Josephbuitran,

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

Thank you Maria at ATTHelp.

Please forward my request below to the Smart Home Manager app development team:

— Add a 6 or 8 hour pause duration option (a full night's sleep period).  Right now, there is nothing between the available 2 and 24 hour options, which is a huge jump.

Thanks!

Hey @Josephbuitran, thank you for reaching out to us, we're here to help.

Thank you for sharing the feedback, we will ensure that this goes out to the respective team.

Feel free to reach out to us, if you have any further concerns.

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.