Contributor
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Turn off 5 Ghz
I have looked up this up in bunch of posts but could not find an answer to it. I have smart bulb that I want to configure and the app for that bulb works only on 2.4 GHz frequency. My iPhone is supposedly connected to 5 GHz range. I want to get it on 2.4 GHz but I cannot find that option anywhere in 1.254 page. There is no option to change SSIDs for 2.4 ghz and 5 ghz frequency neither is there an option to completely turn the channel off. Has anyone ever found a solution to this problem? If yes, then I would really appreciate if you could post the steps to resolve it.
Transponder
Scholar
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465 Messages
5 years ago
You can just turn off 5ghz, configure your 2.4ghz devices, then turn 5ghz back on.
If you let us know what gateway model you are using, we can help find the settings to do that.
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_xyzzy_
Expert
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15K Messages
5 years ago
@Transponder
Does that really work (the turning 5 back on part)? I'm not doubting you I just want to know. Why wouldn't the band steering "confuse" the 2.4-only device when the 5 was turned back on?
I've always said to give the 2.4 and 5 different ssid/passwords to disable the band steering so that the device can access the specific band by ssid. There have been threads where the OP said band steering was causing problems with their device but disabling solved the problem. Just because a device is set up for 2.4 doesn't keep the gateway from switching or keeping both bands transmitting at the same time. Or does it? Are there two bands capable of communicating that the same time?
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Transponder
Scholar
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465 Messages
5 years ago
@ _xyzzy_
Yes that works every time for me and everyone else that I have given that advice. During setup some 2.4 devices will not properly communicate with a phone or tablet on 5ghz when you are trying to set up the device. Putting both devices on 2.4 fixes the problem. Once the configuration is saved, 5ghz can be re-enabled and the device works. Band steering is not at play here because the 2.4ghz only device cannot be steered to 5ghz.
Another technique that works is to move the phone or tablet to a very fringe area of wifi reception - an area that only 2.4ghz can reach thus ensuring both devices are on the same 2.4 band. That's a little trickier to do as the reason I didn't suggest it.
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_xyzzy_
Expert
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15K Messages
5 years ago
@Transponder
If the device pairs with the 2.4 band and that actually works with the 5 enabled then that means band steering doesn't work the way I thought it does. I thought band steering dynamically switches between the 2.4 and 5 bands to optimize the connection and only one transmitter is on at any point in time. But if there's a 2.4-only device and that continues to work then that implies to me that both transmitters are always on and part of the wifi protocol for band steering is to tell devices that support it to dynamically switch their receivers to 2.4 or 5, whichever the gateway tells it to switch to.
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Transponder
Scholar
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465 Messages
5 years ago
@_xyzzy_
One interesting thing to note is not every 2.4ghz devices won't pair when using a dual band system. Just certain ones which makes me wonder if those are just ones that don't implement the wifi protocol correctly? Or maybe it's the implementation on the router end but then again whey would some devices pair OK and other won't?
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pongstress
New Member
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2 Messages
4 years ago
Hi, I would love some help. I cannot turn off 5G either. Went to:
http://192.168.1.254/cgi-bin/home.ha
and I see both 2.4 and 5 are on, but nowhere can I turn off 5G briefly and turn it back on. I looked at all the tabs; there are "restart" buttons but no "turn off" options.
I need to do this in order to install garagedoorbuddy device and hook it up to 2.4 G, so that their app on iOS can let me know when the door is accidentally left open.
I have BGW210-700 router, I have the device access code, and it's on ATT 1G network installed back in March.
TIA --
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