Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
cdavis295's profile

Contributor

 • 

2 Messages

Monday, October 13th, 2014 3:16 PM

UNABLE TO ACCESS MY CAMERAS AND NAS SINCE JOINING UVERSE 3 YEAR AGO.

I have a simple question.  I've tried for sometime to get my DVR Camera system veiwable over the Internet.  When I just had lonely DSL (Pre Uverse), I was able to put the local IP in the DMZ and I was able to view them.   Now since upgrading to Uverse, I've noticed that no matter how I tried to place the locat IP in the DMZ, it would not save it.  I believe that the ATT-DVR is hard coded into the DMZ so it can be seen from the Internet .i.e.....AT&T.   

 

Am I wrong and just reaching at stars?

 

Any help would be appreciated.

 

 

Accepted Solution

Official Solution

ACE - Expert

 • 

36K Messages

10 years ago

Ah ha.  You have a wireless receiver and are trying to use port 443 to get to your camera.  Unfortunately, when you have a wireless receiver, AT&T reserves 443 for management access to the WAP.  Yeah, yeah, can't believe they did that either, but they did.

 

So... what you can do is pick another external port (4443 maybe) and use that as the external port and rename it to an internal port of 443.  Then, from outside your firewall, access https://:4443/

 

ACE - Expert

 • 

36K Messages

10 years ago

There should be no problem with sharing your camera.  What kind of Residential Gateway (brand/model) do you have and what have you tried?  If you want, you could post a screen shot of your firewall configurations (just leave out your public IP address, please).  You can post pictures using the Picture icon (which seems to be a picture of a mountain and sun/moon instead of a tree these days).

 

 

Contributor

 • 

2 Messages

10 years ago

Thanks for your timely response.   I have the Pace (RG) Model 3801HGV which is only 802.11G

 

I've attached pictures of my configuration and you see where the Uverse Cisco AP is listed even after I've changed the device

dmz1.jpg

   

dmz4.jpg

 

dmz1.jpg

3 Attachments

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.