Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
AbbbyaTimer's profile

Contributor

 • 

1 Message

Saturday, September 16th, 2017 2:36 PM

Wi-Fi on but not working

So yesterday, I was trying to set up a laptop to play some movies. I moved my speakers and some of the WiFi stuff to make my box which controls the volume closer to where I wanted. After I found out it wasn't gonna work at all, I just pushed everything back. Soon after, the WiFi stopped working. The ONT's data light is orange, and all the routers lights are not on. If looked everywhere for an answer. But none of its working. I can still technically connect to WiFi but it won't let me do anything so, I don't know what to do.

Community Support

 • 

232.9K Messages

7 years ago

Hello AbbbyaTimer,


I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.


David, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.