AT&T Routing Issues

You’ve posted now in three different threads for the same issue.  Please pick one and stick with it.  

FWIW, I’ve never seen this type of question answered by Att itself, only suggestions by others to try alternative DNS servers or even a VPN. If the game company you’re connecting to is significant enough, I’ve had a sense they’ve been able to work behind the scenes to improve performance to their game servers, but this is anecdotal at best.  

But there should be no reason to use a VPN. ATT needs to do something about this. It is not anything wrong with the game servers its something wrong with the the ISP. A lot of other people are experiencing this problem. 

AT&T sells you a connection to "the Internet."  They do not guarantee you ideal routing to all, or even any given remote host.  If AT&T's services aren't meeting your needs, then you can find a work around or another provider.  Because they're not going to even attempt to provide the best route for every host for every customer.  It just isn't possible.  Ask ExitLag how complicated their service is.

If ALL of your routing is bad, that's a different story, especially if it's true for multiple customers in your area.  To a specific host, there are no guarantees.

So ur sayin I can’t do anything?

I'm saying that if the entirety of your problem is that you don't get good latency to one particular site, and let me add that AT&T's definition of good latency is a much higher number of milliseconds than yours or mine, then AT&T isn't going to work on that issue.

If your issue was that latency was high, by their definition, to any site you attempt to reach outside your state, then that would be something that we might get AT&T's attention on.  It would be hard, it's like swimming upstream, but at least they would acknowledge that it's an issue and perhaps assign someone to look at it.

If I try to watch some videos or anything I do on my laptop, the internet is fine. If i try to play the game the latency is super high. It is only the game that is experiencing this high latency. How do we get ATT to understand this issue?

I do not see that you've provided a number for your "super high latency?"  What is it?

I usually get 5-10 ms on my actual region. ( US WEST) but now days i been getting 50-60 ms on the same region. 

AT&T has thresholds for what they call acceptable latency.  Your number is well within their numbers.  Their numbers are too high, but are designed to keep them from having to research marginal issues.

There should be no reason to? If i have already 5-10 ms why am i getting so much higher ms?