‎AT&T Internet Features | AT&T Community Forums

Skip to main content

How do I identify the devices on my network?

Questions

7.9K

10

0

S

Closed

My Cisco AnyConnect continues to disconnect and reconnect to the VPN which I use through work. It is making it impossible for me to work from home which I am required to do. We just switched from Comcast to AT&T a week ago and it started yesterday evening after a Fiber Cut to AT&T in my area. Please

Questions

4.3K

10

You're not on main Wi-Fi, switch to your AT&T wi-fi gateway's main wi-fi network to test your signal strength

Hello, I need help. The Wi-Fi at home is been horrible for about two months after an outage in the area, apparently, the squirrels ate the cables and that was fixed about a month ago. Since then there have been several issues: - Laptops and cell phones connected to WI-FI don't load internet pa

Questions

2.6K

7

0

Unable to Connect to Verizon Wireless web site

The error I get is page unavailable. When I ping www.verizonwireless.com the packets are sent but no packets returned. The first time a tech was sent put he replaced the wireless modem but still have the same problem. Verizon tech support, myself & AT&T were on a conference call & the AT&t tech sch

Questions

1.9K

8

0

Port Forwarding Issues

I have not been able to open ports with my router. I have factory reset my router, nothing. Tried allowing ports through Windows, nothing. I really just need to troubleshoot more, I want to open port 16261 and port 16262. I've been testing with canyouseeme.org, I don't know if tha

Questions

32

14

0

Awful customer service

Having horrible customer service. Was told gateway issue and was sent the wrong box. Then was told a line problem and I would have a technician between 8 to 13. 8 hours later no technician. Called again assured by 6 . What the heck

Questions

31

1

0

Wifi outage for over a day, and I'd like answers.

For context: I have recently gotten two foot surgeries within a month, and my mom is in the hospital from heart surgery. Over a day ago we received a text stating an outage in our area - literally within our couple blocks. We are given no other information - I have called, I have used the virtual as

Questions

474

3

0

A

Closed

Internet says registration is required

I haven't had wifi in two weeks, ATT website said we needed to take immediate attention so I paid the bill, it had to be done anyway... even after paying I get the same message and even put a credit on the account to see if that would turn my wifi back on and we still don't I like the speeds and wha

Questions

972

4

0

WiFi on 2.4G

Long story short: Inside the house we have a BHW320 which services internet, TV etc. and all work fine. I have a line out of the ATT router that goes outside to a metal building. Once in the building the ethernet cable goes to an EA4500 Linksys "Internet" slot. The outgoing connections are ethernet

Questions

40

3

0

Outage since 5/17/24

I spoke with a rep regarding this issue on 5/18/24 and confirmed that there was an outage present that was estimated to last 5/20 5AM EDT. I didn't mind having no internet over the weekend but if this continues, it'll affect my household as we still have students. Even getting 3 bars of 4G LTE in

Questions

273

4

0

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions

Expand all

You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.

Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".

Get the latest Apple devices!

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.

Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.

Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!