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Tutor
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25 Messages
At&t smart home manager app not working
The app continuously says my network is offline ; even tho i can use it. I have talked with 3 different people. As well as they sent someone to my house; trying to blame my modem. Obviously it is the app. Does anyone else have this problem? Anyone have it figured out and working again? This has been going on about 3 weeks.
ATTHelp
Community Support
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232.9K Messages
3 years ago
We're here to help with your Smart Home manager app, @Lane3526!
Does this continue to happen after resetting your gateway? This can reset any settings that may be causing the connection error. When the tech came did they replace your gateway?
Let us know!
CalebP, AT&T Community Specialist
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AngieInTexas
3 Messages
5 months ago
Same issue in 2024
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