1 Message
Awful customer service
Having horrible customer service. Was told gateway issue and was sent the wrong box. Then was told a line problem and I would have a technician between 8 to 13. 8 hours later no technician. Called again assured by 6 . What the heck
ATTHelp
Community Support
•
232.9K Messages
17 days ago
Hi @Lindaczajka! We completely understand your concern regarding service experience, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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