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AT&T related help: Troubleshoot your internet



martineztiffanL's profile

5 Messages

Monday, May 13th, 2024 5:44 AM

cannot downloading anything

everytime i try download an update, document, etc. is says virus scan failed

5 Messages

2 months ago

i keep getting "virus scan failed" when I try to download anything. I was old to uninstall Mcafee security suite and then reinstall. did not work. told to try to install cleaner, but it would not download. i had recently read a community post saying that they encountered the same issue and found out that the web advisor offered to att users thru Mcafee was corrupt or had a virus and the only they got it fixed was to allow someone from mcafee to access their computer to clean it. Has anyone had this problem as well?

Note: This comment was created from a merged conversation originally titled unable to download to laptop...download failed. virus scan failed.

5 Messages

2 months ago

error message virus scan failed when downloading

Note: This comment was created from a merged conversation originally titled virus scan failure
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