AT&T Community Forums

Cellular Data will not work

My phone is showing full bars of cellular data, cellular data is turned on, but no connection. iPhone works fine with wifi. I have tried resetting the phone several times but never works.

Responses

ATTHelp

Community Support

•

232.9K Messages

2 months ago

Hello @jtbard8,

We understand how important is to be connected and let's get the help you need.

Try resetting your network settings.

If you're using iOS, tap Settings > General > Reset > Reset Network Settings.
On Android, go to Settings > System > Advanced > Reset options > Reset network settings.
Switch on and turn off the Airplane mode.
Make sure your device software is up to date.

Hope this helps! Feel free to revert for any further questions.

Thanks for visiting AT&T Community Forums,
Gary, Community Forums Specialist.

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