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j_aguilar's profile

2 Messages

Wednesday, November 15th, 2023 11:09 PM

Disabling IGMP/IGMP Snooping and SNTP

Hello, I have an AVB switch to stream audio between a couple of network amplifiers and the system requires IGMP Snooping as well as SNTP to be disabled. I clicked around in the router but couldn't a setting resembling either of these two. Does anyone know if these settings are enabled by default on the router? If enabled, can I disable these settings? Thank you in advance for any information you can provide.

Community Support

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232.9K Messages

8 months ago

Hello @j_aguilar, 

Thank you for reaching out to us! As you want to disable your IGMP Snooping ATT router, we recommend that you follow the steps provided below. 

 

Here are the steps to disable IGMP Snooping on an ATT router:

  1. Click System > Network Configuration.
  2. In the Optional section, expand the node for Additional Networking Features.
  3. Select or clear IGMP Snooping.
  4. Confirm your choice by clicking OK in the resulting prompt.

    I look forward to your response and the opportunity to help you!

Irene, AT&T Community Forum's Specialist 

 

2 Messages

8 months ago

Hello, thank you responding! I’m unable to see “System” in my router. I have the BGW320-505 model, by the way. Thanks again! :)

Community Support

 • 

232.9K Messages

8 months ago

Hello @j_aguilar,

 

Thank you for writing us back! We understand that you're trying to disable IGMP Snooping and SNTP on your router, and we're here to help you with this.

 

To disable IGMP Snooping and SNTP on your router, please follow these steps:

  1. Open your router’s configuration page by typing its IP address into your web browser.
  2. Navigate to the Advanced Settings section.
  3. Look for the Multicast option and click on it.
  4. Disable IGMP Snooping by clicking on the slider in the IGMP Snooping section.
  5. Disable SNTP by clicking on the slider in the SNTP section.

Let us know how it goes.

For further assistance, we are always here to help!

 

Thank you for contacting AT&T Community Forum.

Nate, AT&T Community Forum Specialist

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