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Contributor
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4 Messages
DSL on ethernet cable and using a VPN my VPN keeps dropping
I work from home through an Ethernet cable connected to my router which is DSL. This week my VPN has been constantly disconnecting and reconnecting or failing to connect. My IT dept has deemed that it is a ATT issue. I have rebooted the router etc. I have run a Comand Prompt Tracert remotework. log and find that many requests are Request timed out mostly at IP 157.238.179.70
ATTHelp
Community Support
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232.9K Messages
8 months ago
Hello @CitrusMD!
Thank you for reaching out to us! We understand that VPN keeps disconnecting or reconnecting, and sometimes it doesn't connect. We hear you, and happy to assist you with this.
Please try the below following steps which can help fix the issue:
For more information please visit our website about VPN not working with AT&T Internet.
Hope this helps!
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forum.
Nate, AT&T Community Forum Specialist.
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