Excessive FEC/CRC Errors

Here are my stats, I've had this issue for a month now and it's getting worse. I'd like to get it handled before things get really bad. Logs show link retrains, up to 15 now since last restart.

http://imgur.com/a/v4gVM

DSL Status

Line State Up

Downstream Sync Rate (kbps) 32219

Upstream Sync Rate (kbps) 5047

Downstream Max Attainable Rate (kbps) 54568

Upstream Max Attainable Rate (kbps) 9353

Modulation VDSL2

Data Path Interleaved

Downstream Upstream

SN Margin (dB) 15.6 13.4

Line Attenuation (dB) 25.6 27.4

Output Power(dBm) 14.5 -2.1

Errored Seconds 0 0

Loss of Signal 0 0

Loss of Frame 0 0

FEC Errors 0 0

CRC Errors 0 0

Timed Statistics

15 Min Cur Day Showtime Last Showtime Total

Errored Seconds (ES) 0 123 0 20 1914

Severely Errored Seconds (SESL) 0 55 0 16 586

Unavailable Seconds (UASL) 0 94 0 16 784

FEC Errors 0 908745 0 40475 22205378

CRC Errors 0 18358 0 5066 184283

DSL Initialization Timeouts 0 0 0 0 0

I used to be able to email someone that could get me in contact with a line tech, but that's appears not to be an option anymore. Hoping someone here can help me.

Thanks, Mitchell 

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