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2 Messages
How do I get AT&T network data on my Amazon Echo Show
I just saw a screen on my Echo Show that Listed Devices and showed technical data about my Internet and routers. I don't know where it came from or how to get it back. It looked really useful. I clicked the "x" in the upper right corner and it disappeared without a clue as to where it came from.
Accepted Solution
JefferMC
ACE - Expert
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36K Messages
4 months ago
This might be of more help:
https://www.amazon.com/gp/help/customer/display.html?nodeId=G9LGYFRGKN9PZDWW
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formerlyknownas
ACE - Sage
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118.4K Messages
4 months ago
This is not a wireless question, moving to internet
An echo show connects to your home internet service via a Wi-Fi connection.
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hello @acypher,
We hear you, and would like to provide you all the details you're looking for.
Please let us know if this helps so we can assist further if needed!
Thank you for contacting AT&T Community Forums.
Jessica D, AT&T Community Specialist.
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acypher
2 Messages
4 months ago
Sorry, that's not my question.
I don't want to use Alexa for calls.
I'm talking about a screen which already appeared on my Show, and I don't know how it got there or how I can get it again.
It looks really useful -- it has details about my AT&T fiber internet connection.
Thanks,
-Allen
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hi @acypher,
I understand your concern. Let's get the help you needed.
Please follow the below steps to get find the technical data about your Internet and routers.
Note: Visit the Alexa customer service page that has helpful FAQ s and support articles.
I hope the above information helps!
Please get back to us if you have any questions or queries.
Thank you,
Justin, AT&T Community Specialist.
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