That's hard to say. It depends on exactly how you're losing connection. If you're losing Wi-Fi connection to your Gateway, but your Gateway is still seeing the Internet, then you need either an Ethernet cable, or a better Wi-Fi solution (which might be an extender, but I hate extenders).
On the other hand, if your gateway has lost it's connection to AT&T and the Internet, your Wi-Fi doesn't matter. So... in more detail, when your "internet and site connections" go out, what does that mean exactly? If on windows, does the Internet icon change or give you any message? Can you open your Gateway's home page at 192.168.1.254 when this is happening?
Okay, so you're losing Wi-Fi connections. Is this only happening in a limited area of your home relatively far away from your Gateway, or does it happen pretty much anywhere unless you're in the same room with the Gateway?
it happens downstairs from router while on my pc--my pages go very slow or stop completely---my friends tell me routers supplied from isp are poor--mine is 5 yrs old---does new router sound like the answer--thank you
They are right, that most ISP gateways have poor Wi-Fi. However, most wireless routers will struggle covering more than one floor... their antennas are arranged to give good coverage horizontally, but not up and down. An access point on the floor where your PC is would help, or a direct Ethernet cable connection if you could arrange it. An extender is not typically a good answer on a separate floor because the extender would struggle to see the Gateway's signal on the other floor.
Your best answer might be a pair of power line adapters. You buy them in pairs, plug one in near your Gateway and another near your PC. Run an Ethernet cable from the adapter to the Gateway and from the other adapter to the PC. This gives you a wired connection between the PC and the Gateway, which should be better than wireless. If you need wireless, too, you can plug an access point into the adapter instead of your PC.
Accepted Solution
JefferMC
ACE - Expert
•
36K Messages
3 months ago
That's hard to say. It depends on exactly how you're losing connection. If you're losing Wi-Fi connection to your Gateway, but your Gateway is still seeing the Internet, then you need either an Ethernet cable, or a better Wi-Fi solution (which might be an extender, but I hate extenders).
On the other hand, if your gateway has lost it's connection to AT&T and the Internet, your Wi-Fi doesn't matter. So... in more detail, when your "internet and site connections" go out, what does that mean exactly? If on windows, does the Internet icon change or give you any message? Can you open your Gateway's home page at 192.168.1.254 when this is happening?
0
forsythem57
3 Messages
2 months ago
thank you the 1st example is the problem appreciate your response to a senior who knows little about internet etc
0
0
JefferMC
ACE - Expert
•
36K Messages
2 months ago
Okay, so you're losing Wi-Fi connections. Is this only happening in a limited area of your home relatively far away from your Gateway, or does it happen pretty much anywhere unless you're in the same room with the Gateway?
0
0
forsythem57
3 Messages
2 months ago
it happens downstairs from router while on my pc--my pages go very slow or stop completely---my friends tell me routers supplied from isp are poor--mine is 5 yrs old---does new router sound like the answer--thank you
0
0
JefferMC
ACE - Expert
•
36K Messages
2 months ago
They are right, that most ISP gateways have poor Wi-Fi. However, most wireless routers will struggle covering more than one floor... their antennas are arranged to give good coverage horizontally, but not up and down. An access point on the floor where your PC is would help, or a direct Ethernet cable connection if you could arrange it. An extender is not typically a good answer on a separate floor because the extender would struggle to see the Gateway's signal on the other floor.
Your best answer might be a pair of power line adapters. You buy them in pairs, plug one in near your Gateway and another near your PC. Run an Ethernet cable from the adapter to the Gateway and from the other adapter to the PC. This gives you a wired connection between the PC and the Gateway, which should be better than wireless. If you need wireless, too, you can plug an access point into the adapter instead of your PC.
0
0