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SwatMarshal's profile

Tutor

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6 Messages

Wednesday, January 17th, 2024 3:05 PM

Netflix Hula Disney plus etc…

ATT sending new gateway, when I replace it do I lose passwords on all those protected channels. As I have long time forgotten those…

Accepted Solution

Official Solution

ACE - Expert

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28K Messages

6 months ago

The passwords to streaming services (Netflix/Hulu/Disney+) have nothing to do with you AT&T equipment.

Once your new gateway is up & running, your streaming device (TV/Roku/Firestick) will have to discover the new gateway and you will need the GATEWAY password so the device can access the gateway.

Tutor

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484 Messages

6 months ago

No, Your passwords are on the box used to connect to those services (e.g., TV or Set Top Box).

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