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Contributor
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2 Messages
Stop Smart Home Manager
Since using Smart Home Manager some links in emails are blocked and I can not access them.
How do I get rid of "Smart Home Manager" control?
Contributor
•
2 Messages
Since using Smart Home Manager some links in emails are blocked and I can not access them.
How do I get rid of "Smart Home Manager" control?
vil444
New Member
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7 Messages
11 months ago
It is possible it is related to Active Armour, you have the option to disable it in Smart Home Manager.
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ATTHelp
Community Support
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232.9K Messages
11 months ago
We can help you access the links in your emails, ErnieinDallas!
As previously mentioned, this is likely due to the ActiveArmor feature of the Smart Home Manager. AT&T ActiveArmor is network protection through your AT&T gateway or All-Fi Hub. It provides network protection for all your devices -- it detects threats, suspicious Internet activity, and unsafe behavior.
If you get a notification in the Smart Home Manager that a website was blocked, click the message, then Allow Access for the blocked URL. This will add the URL to your whitelist. If you go to Settings > App Preferences > View Exceptions, the website will be listed there. If you're unable to see these options in the app, you can do it from the Smart Home Manager website.
If you're still unable to access the links in your emails, let us know, and we'll look for another workaround!
Aminah, AT&T Community Specialist
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tshrbhag
2 Messages
1 month ago
Hi Aminah,
I've got a few websites and URLs of mine that are being blocked by your security software. They are legitimate apps published on Google Play Store & Apple App Store. I've been trying to get help on this issue for a while now. Can you please help me or at least point me in the right direction?
Thanks
Tushar
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