![How to view your bill online. Get started How to view your bill online. Get started](https://forums.att.com/485/f8cd9c6d-aa02-496b-89c1-26239ac43063-1418546990.png)
Voyager
•
3 Messages
Unable to Connect to Verizon Wireless web site
The error I get is page unavailable. When I ping www.verizonwireless.com the packets are sent but no packets returned. The first time a tech was sent put he replaced the wireless modem but still have the same problem. Verizon tech support, myself & AT&T were on a conference call & the AT&t tech scheduled another visit for a technician. The next time a tech was scheduled he called & said none of the techs have any knowledge to go beyond replacing the modem. He said AT&T are not blocking the IP address & it must be Verizon. If I access verizonwireless from my phone using cell data I can get to the page. But it doen't work with wifi. I am very frustrtated with AT&T & all the stories I have been told by their personnel.
mibrnsurg
Expert
•
20.4K Messages
9 years ago
I clicked your link and immediately got to the verizon wireless homepage. I pinged it and got nothing but request timed out. Sounds like verizon's servers don't want to respond to pings.
Admittedly I'm on Google DNS in my lapatop and that might have made a difference. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
0
0
Jeffster
ACE - Professor
•
2.6K Messages
9 years ago
I just clicked on the Verizon link that you posted and it came right up.
I'm not using Google DNS![Smiley Wink Smiley Wink](https://prod-content-care-community-cdn.sprinklr.com/d80f176d-2bd5-487b-b539-b24b3ede5ed6/communityasset-1b86e722-3483-4a9d-aef0-72b84b05367d-843465895)
0
0
Mare52
Voyager
•
3 Messages
9 years ago
More info: I can connect to all other internet sites except Verizonwireless. com from my Windows 8 desktop, windows Vista laptop & my iphone. I am thinking of changing to Google dns.
1
0
Udmsvt
Tutor
•
4 Messages
9 years ago
0
0
stingray858
Contributor
•
1 Message
6 years ago
Exact same problem I'm having - can't connect to verizonwireless.com from at&t network. Used to have cox internet and it worked fine. After switching to at&t internet service, I'm unable to get to Verizon to pay my cell phone bill. Called Verizon and spent over an hour working with the tech and couldn't find any problems. Spent over three hours and four different at&t techs and they couldn't resolve it either. I can go to any other website; youtube, Verizon.com, google, wherever, but not verizonwireless.com. The only way I can connect to the site is to disable my Wi-Fi on my phone so I'm using the Verizon network and then I can connect and pay my bill. The last at&t tech wanted to give me another phone number to call another tech - I told him I'm finished wasting my time on this. I think AT&T corporate is blocking the Verizon website and there's nothing that's going to fix the problem until AT&T decides to fix it.
0
0
Mare52
Voyager
•
3 Messages
6 years ago
Now I can get to Verizon using another provider.
0
0
JadeCruz
Contributor
•
1 Message
5 years ago
I got the same situation here. I visit this site: check a phone number https://www.checkpeople.com/reverse-phone-lookup and it showing error not not found with number on it. What does it mean? any feedback?
0
0
stacko
1 Message
13 days ago
looks fixed now.
devops company
0
0