2 Messages
WiFi on 2.4G
Long story short: Inside the house we have a BHW320 which services internet, TV etc. and all work fine.
I have a line out of the ATT router that goes outside to a metal building. Once in the building the ethernet cable goes to an EA4500 Linksys "Internet" slot. The outgoing connections are ethernet wired to a TV, Apple Box, and a PC. All Work Fine.
Here's my issue: I'm trying to connect to a Pair of Phillips WIZ light bulbs which require access to a 2.4G wireless connection. A combo 5G/2.4G setup confuses the bulbs.
In the BGW320 setup I renamed the 2.5G. In the house I can detect the 2.5G but NOT in the outside building. I can however detect the 5G and the 5G guest network connection so I know the EA4500 is working....to a point.
I have not done any setup on the EA4500. Just plug and play as I am using it as an extension to the ATT router in the house.
Suggestions?
Gorquin
2 Messages
22 days ago
I went into Windows and the EA4500 is listed as working properly.
I'll have to do some checking. Perhaps there's a way to limit the EA4500 to only work on 2.4G via wireless??
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formerlyknownas
ACE - Sage
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118.4K Messages
22 days ago
You posted this in a cell phone forum, it really should be in the internet forum. I'm going to get this moved over for you
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ATTHelp
Community Support
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232.9K Messages
22 days ago
Hi @Gorquin,
We understand your concern, and we are here to help. We request you to get in touch with our team.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you.
Mike, AT&T Community specialist.
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