bounce notices

Hi @dr.tom! We completely understand your concern regarding email bounce notice, and would like to help. Let's get the assistance you require.

Troubleshoot your email account, settings, and apps

AT&T Mail account and settings

• Check your email size. If your email is too big, it may not be sent.
• Be sure you’re using the correct recipient email address. If not, you may get error messages like Failed Delivery or Problem Found - Message Not Sent.
• Try signing out of your email account and signing back in.
• Check your spam folder for missing emails.
• Review your settings. Select the gear icon, then check:
  • Blocked addresses: Be sure you aren’t blocking addresses you want to get email from.
  • Filters: Are emails going to the correct folder?
• Check if your account has been hacked. Your account may be compromised if you’re:
  • Missing emails
  • Receiving emails from your own email address
  • Getting complaints about spam coming from your email address
  • Seeing a display name that's different from the one you set up

Learn what to do if your email has been hacked or phished

You can also check ⁠Resolve email issues and Avoid email issues for more information.

Let us know if this helps.

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.