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Need to update email settings?
daisykc50's profile

New Member

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1 Message

Tuesday, January 3rd, 2023 5:06 PM

Delete an email account

Need to delete an email account but doesn't show on my account as one of my emails. Only 3 show on account and I have 7, want to delete one. Yahoo AT&T email account.

Accepted Solution

Official Solution

Community Support

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232.9K Messages

1 year ago

We're here to help let you cancel your email, darisykc50!

 

Has your email previously been associated with a paid AT&T service? If so, you will need to keep this information in mind:

      • You can delete your AT&T email address if it's been 30-60 days since a paid AT&T service has been canceled or disconnected.
      • You can delete a free AT&T email account that’s never been associated with a paid AT&T service.
      • You can’t delete your AT&T email address if it’s associated with an active AT&T service.
      • Deleting a Member ID will delete any subaccounts created with that account.

If you are eligible to have your email deleted, simply do the following:

  1. Go to Profile in MyAT&T.
  2. Select Contact info.
  3. Select the Email tab.
  4. Under Free AT&T email account, select Manage. If you don’t see that option, your email account can’t be deleted.
  5. Next to Member ID, select Delete Account. Select OK.
  6. Confirm that the Status at the bottom of the User Information section now reads Disabled. Your email account has been deleted.

Let us know if this helps. We hope to hear back from you!


Donovan, AT&T Community Specialist

8 Messages

19 days ago

Can I change my email address (existing ATT service, yahoo email account has no option to delete) if I cant delete the account?

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