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1 Message
email to [email scrubbed] works from gmail but not my work smpt server
If I use gmail to send an email to [email scrubbed] I receive the text.
When I send from my work email it bounces with:
<[email scrubbed]>: hostatt-e2xms-west.mx.a.cloudfilter.net[35.82.99.184] said: 552 5.2.066.228.57.159 blocked AUP#BL (in reply to end of DATA command)
Any ideas why?
Thanks!
Kris
ATTHelp
Community Support
•
232.9K Messages
27 days ago
Hi @Krispy_889! Thank you for reaching out to us! We understand that you're facing issue with receiving/sending emails. We hear you, and are happy to assist you.
There are several reasons on why you might not be receiving email from a specific user. Please check on the below steps:
You may have blocked either their email address or domain extensions (for example, com, org, net). Check if you have the Blocked Addresses feature enabled:
Heads up: You could've block a whole domain if you do not enter a valid email address. Check all blocked addresses listed.
If no erroneous blocks were found, or no blocked addresses exist, check the filters. You may have created email filters.
Also, please try resetting your password as this could help resolving the issue. Please review our AT&T Mail support for more information.
Let me know how it goes.
For further assistance we're here to assist you.
Thank you for contacting AT&T Community Forums!
Jennifer, AT&T Community Specialist.
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