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9 Messages
I all of a sudden can't download attachments in an email
I all of a sudden can't download attachments in an email. This just began. When I attempt to dowload a document it will allow me to preview but not download? Please help, Scott
WgnbTX66
2 Messages
25 days ago
Same with me. I cannot download attachments to emails which seems to have happened today. I also cannot print emails.
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plshelp15
3 Messages
25 days ago
Same here!
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Tcap
2 Messages
25 days ago
Same with me. Mine is a business email account and just today I have been unable to download attachments or print emails. However, if I forward the emails to my personal email account, I download them and print them--from the same computer. I called my company IT support and had them verify that it is not something on my computer, it is the email that has something wrong with it. My email ends in @bellsouth.net. Please assist, Ann
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meter315
2 Messages
25 days ago
Having the same issue. Tried all the usual steps to fix.
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Tcap
2 Messages
25 days ago
So, I read some other comments which suggested changing the email settings from "standard" to "basic" and that worked. [Settings, More settings, and about 2/3 down the list you will see "change to Basic".] I can now download attachments and print. I hope AT&T steps up their customer service and repairs the issue rather than having their customers fend for themselves. All of us are not software specialists, but we are business people who need access to our email.
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tommygaither
4 Messages
25 days ago
Try switching to basic mail until they fix it.
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