Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need to update email settings?
Mike Hucul's profile

New Member

 • 

1 Message

Tuesday, November 15th, 2022 8:49 PM

Yahoo / AT&T email profile picture change.

     I have an @sbcglobal.net email address, which is AT&T through Yahoo.  About two months ago I was able to change my profile picture in about 5 minutes. When I tried to change it today it kept sending me to my AT&T account which cannot change the profile picture on Yahoo email, even though AT&T and Yahoo have a joint program.  I have been back and forth with AT&T support and Yahoo support for 4 hours today and no one seems to have a clue.  Can anyone help me with this?  Thanks.

ACE - Guru

 • 

9.9K Messages

2 years ago

This came up a couple of days ago. It appears that this capability is no longer available, either because AT&T broke it or made a conscious decision to remove it (no idea why).

New Member

 • 

38 Messages

2 years ago

You've only spent 4 hours?  I've spent over a week.  I have the exact same issue.  I've talked to everyone possible.  ATT blames Yahoo.  Yahoo blames ATT.  I changed my nickname to something funny for Yahoo Fantasy football 2 months ago.  I no longer can change it back.  I forever will be known as that name and profile pic.  If you get a breakthrough please post.  I will do the same.   Then all the login issues on top of it.  

New Member

 • 

38 Messages

2 years ago

Also, I use this for business so it is a pain.  Been over 17 years.  If you create a new Yahoo user name that doesn't help either because it then changes your mail with that same yahoo name.  It really is a mess.  The redirect to ATT all over is nuts.  

ACE - Guru

 • 

9.9K Messages

1 year ago

I'm not sure about the email but that sounds like they're talking about the picture next to your name here, not anyplace else in Yahoo/AT&T land. 

New Member

 • 

38 Messages

1 year ago

Nope.  We are not.  We are talking about changing the pic and name on the email account.  Can't do it any more in Yahoo/AT&T land for those accounts that are not new.   

ACE - Guru

 • 

9.9K Messages

1 year ago

@Razzzy68   I'm well aware of the issue with the Yahoo/AT&T avatar as evidenced by the fact that I'm the one who told you it couldn't be done. 

I thought @perrysharon42 was saying he couldn't change the avatar here in the forums.

New Member

 • 

38 Messages

1 year ago

I know.  The aggravation is just fun.  Any word on the changing of the password issue every few times a week?  That is annoying :)

And when I change the password I still get about 5 letters a week telling me I did that - even though I have only email communication checked.

ACE - Expert

 • 

36K Messages

1 year ago

At first I thought you were talking about something that people other than you actually saw, like the "pretty name" attached to your e-mail address.  But it sounds like this is all about the picture and name beside it at the top of the currently.com web page?  Is that correct?

ACE - Guru

 • 

9.9K Messages

1 year ago

Yeah.  It used to tie into the avatar in the att.com profile but now that's only a color change. 

ACE - Guru

 • 

9.9K Messages

1 year ago

@Razzzy68   Haven't you heard?  AT&T is aware of the situation and they're working on a fix!  😁

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.