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5 Messages
As of yesterday, I am unable to log into my att.net email on both my laptop and my iPhone.
Below is the message I receive each time I try to sign in; what is going wrong here? "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later."
ATTHelp
Community Support
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232.9K Messages
19 days ago
Hi @peteraspeer Thank you for reaching out to us. We understand that you're facing issue accessing your att.net email. We hear you, and happy to assist you.
Please try resetting your mail account's password.
You can also try accessing your email account on the web:
For more information please visit our article about resolving email issues.
Let us know how it goes.
For further assistance we're here to assist you.
Thank you for contacting AT&T Community & Forums,
Maria, AT&T Community Specialist.
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peteraspeer
5 Messages
19 days ago
You don't understand. I am unable to get to a point where I can ENTER my email and name. This is the message I get after I clikc on the MAIL icon in the upper righthand corner of this webpage: https://currently.att.yahoo.com/
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ATTHelp
Community Support
•
232.9K Messages
19 days ago
Hi @peteraspeer,
We understand and would like to point you in the right direction.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
James, AT&T Community Specialist.
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peteraspeer
5 Messages
19 days ago
I do not believe my issue is account specific. This same problem occurred when my wife tried to log into her @att.net email account. This seems to be wide spread, and we'd be most grateful if you would look into this wider problem.
I did originally contact AT&T directly, and found that exercise less than helpful. So I would appreciate your attention and focus on what is apparently a wider issue larger than just my single account.
Thank you in advance.
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peteraspeer
5 Messages
18 days ago
This does not appear to be an isolated problem, please see below and takes steps to resolve this ASAP. Thanks in advance,
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peteraspeer
5 Messages
16 days ago
As of yesterday morning, service has been restored. Thanks to whomever made the fix. Let's hope we never see a repeat.
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