New Member
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3 Messages
Automatic logout when trying to access Bellsouth Email
I am trying to access my Bellsouth.net email through Currently, but I am automatically logged out when entering the correct AT&T credentials.
Here are the steps I am taking:
1. Browsed to Currently.com
2. Click the Mail Icon/Tab
3. Entered Bellsouth email and clicked next where I am redirected to AT&T sign in page
4. Enters correct AT&T login credentials
After this I am redirected to the logout screen and back to the sign-in screen.
I've tried every solution here are some of the few:
1. tried on multiple browsers (google chrome, firefox, microsoft edge)
2. cleared cache and cookies
3. reset password
4. Tried on multiple device (mac, windows, phone)
Nothing works, I've had this email for over a decade please help
ATTHelp
Community Support
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232.9K Messages
2 years ago
Hi there, @IceFallz! We understand the importance of having access to your emails and want to help figure out what's going on.
We've got a couple of quick questions that will help to ensure that we take the proper troubleshooting steps moving forward:
We look forward to hearing back from you!
Lacey, AT&T Community Specialist
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IceFallz
New Member
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3 Messages
2 years ago
There are no error codes, and yes I was able to reset my password successfully
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ATTHelp
Community Support
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232.9K Messages
2 years ago
Thank you for answering our questions, IceFallz.
Sign in on another email platform, such as Yahoo! Mail and let us know if the same thing happens there. This can help us determine if the problem is solely with the website or if there's something wrong with your email account.
We'll be awaiting your response!
Aminah, AT&T Community Specialist
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IceFallz
New Member
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3 Messages
2 years ago
Yes, the same thing happens through yahoo mail
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ATTHelp
Community Support
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232.9K Messages
2 years ago
Thank you for that information, @IceFallz!
To investigate this further, let's move this conversation into a direct message. Be on the lookout for a chat notification in the upper right-hand portion of the page.
We look forward to speaking with you!
CalebP, AT&T Community Specialist
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DayzyMae
2 Messages
6 days ago
I am having the same issues.
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SGG
3 Messages
5 days ago
And me, as well, but on att.net account.
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