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1 Message
Cannot log into email anymore
Recently my business made a change to my account. We disconnected the phone line associated with our business email. To keep the email we started a wireless internet account. After switching services we cannot log into our business email. When credentials are input the screen goes blank and the top of the webpage says logout successful every few seconds like it is stuck in a loop. When I try to use another device it sends a verification code to the same email I am trying to log into. If I click 'Try another verification method" it says too many attempts. This is a business email that we rely on. Need help urgently!
ATTHelp
Community Support
•
232.9K Messages
14 days ago
Hi @danmizzi20! Thank you for reaching out to us. We understand that you're facing issue accessing your mails in your email account. We hear you, and happy to assist you.
Please try resetting your mail account's password.
You can also try accessing your email account on the web:
Also, please visit our webform - att.com/myemailinfo. This website will allow you you to provide information about your AT&T email account.
You must provide at least 5 answers in the mandatory fields. Fields include:
Once the form is submitted, a specialty group will review the submission and reach out to you as soon as possible and help you regaining access to your AT&T email account.
For more information please visit our article about resolving email issues.
Let us know how it goes.
For further assistance we're here to assist you.
Thank you.
Rob, AT&T Community Specialist.
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