Contributor
•
5 Messages
Can't get new secure mail key
Last Friday Outlook stopped being able to pick up emails from swbell.net. I need a new secure mail key. Because of my location right now, the only ATT account I have is the email account except for the DirecTV account. DirecTV has been sold and the email is managed by Yahoo. When I try to sign in to create a new secure mail key, I just get DirecTV.
I tried following MikeW57's solution. It doesn't work for me.
Help please.
ATTHelp
Community Support
•
232.9K Messages
1 month ago
Hi @wizestep
We understand you're concern. Let's get the help you need.
You mentioned that you attempted to create a new secure mail key, which did not work. The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page - https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Maria, AT&T Community Specialist.
0
0
wizestep
Contributor
•
5 Messages
1 month ago
Thank you. When I look at the Contact Us page the first step is to choose a service. Email isn't listed.
0
0