4 Messages
Deceased father
My dad died last year after a severe decline in health and I was hoping to find important info and pictures in his bellsouth email he used for years until his mental decline kept him from using his PC but I can't answer the questions, what can be done to get access to the contents of the email?
ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @Brutixx! We completely understand your concern regarding accessing bellsouth.net email, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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Brutixx
4 Messages
1 month ago
I have tried the link and I am getting zero help, my father was a 100% disabled Vietnam vet who stopped using email due to losing mental capacity and there is now decades of lost information because I cant answer questions
There has to be someone who deals with issues when a family member dies....I get that you have to protect privacy but he has died and I am his only child
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