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1 Message
Disappeared IN Box Emails
on 5/15/24 while i was retrieving and replying my emails , my desktop screen had jumping screen for about 30 seconds, i stopped clicking the keyboard and step away came back to the desk after 4 minutes, and as soon as i came back to my email screen, i found- all of my IN-BOX emails from 1/1/ 2024 to 5/15/2024 are all Disappeared !
now I only have the mails from 5/16, this is totally mad matter, i have been busy, and i looked up to the support , it says ATT can only assist to find lost mail in the last "7" days with no guaranteed, i have passed the time, what should I do ....
ATTHelp
Community Support
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232.9K Messages
30 days ago
Hi @ambearhu1,
We completely understand your concern regarding emails got disappeared, and would like to help. Let's get the assistance you require
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Jennifer, AT&T Community Specialist.
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