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New Member
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1 Message
Forgot security questions for att.net email!!!!!
I have been locked out of my email for 3 days! I tried to reset my password, but I guess I don't remember my security questions (because I just knew I put the right answers in).
The code says 205.2 [LU003] How can I get into my account if I don't remember the security questions?
ATTHelp
Community Support
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232.9K Messages
1 year ago
Hey there, @Mse1981! We understand the importance of being able to access your email and want to help.
The 205 error code you're seeing is essentially due to bad actors who have been trying to access AT&T email accounts. We're aware that this is happening, and are currently working toward a resolution. Learn more about the dreaded 205 error code and what we're doing to fix it.
We recommend following the troubleshooting options below:
2. Reset your password using the temporary password option instead of the security questions:
Let us know if this helps! If not, we may need to move this conversation to a private space so that we can check on your login options from our end.
Lacey, AT&T Community Specialist
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ak911T
New Member
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23 Messages
1 year ago
I had the same issue this morning, woke up and my iPhone app had signed me out of my att.net email and I couldn't sign back in. Tried it on the desktop and couldn't get it to work with the recovery. Gave me the same code:
I tried calling several numbers and no one could help.
Then I called 877-844-5584 and got ahold of a human, gave them my last name, gave them every zip code that I could think of ever having in the past 15 years and one of them worked, gave them the last 4 of my cell number which they happen to have on file, they sent me a 1 time code to use in the password field when logging in on the desktop, it worked! I changed the password, changed my recovery email to a different one incase this happens again and it's been working ever since on the desktop and the iPhone. Try it and reply back here if it went through for you. Good luck!
(edited)
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snbarba
1 Message
20 days ago
I have the same problem and this solution does not work. I have called multiple numbers and chatted various times yet no one can help.
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