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Tutor
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10 Messages
Hello Ancy, Justin, Maria, Tess / AT&T Community Specialists - re pop3 att email w/Outlook cllient not working
any guidance you can give us re pop3 att email w/Outlook client not working?
looks like other people having similar issues?
do we need to reset anything e.g. mail key?
any guidance/updates you can give us would be appreciated
thank you!
authorpvh
Employee
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71 Messages
16 days ago
Here are some things to try if your AT&T POP3 email client isn't working:
>Check your settings: Recent security upgrades may require you to update your settings.
>Disable security software: Firewall, antivirus, and anti-spyware software can sometimes conflict with email programs. >Try disabling them one at a time to see if that helps.
>Check your password: If you've entered the wrong password too many times, you may need to wait an hour or reset your password.
>Check your POP3 server settings: For POP3, the outbound server is outbound.att.net and the port is 465.
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authorpvh
Employee
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71 Messages
16 days ago
This Here may help if it is the new security measures with Oauth perhaps.
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thechef1
Tutor
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484 Messages
16 days ago
Nothing to do until AT&T realizes they have problems with their POP servers. The problem is intermittent. I have it from both my PC app (Thunderbird) and phone.
Until then, you can use mail.yahoo.com from a web client (if you have your associated account credentials, not your email credentials).
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shanenc14
Teacher
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29 Messages
16 days ago
Same issue going on w/ Outlook 2021 on Windows PC... sometimes it will sync/download my email, other times I have to keep re-pasting my Secure Mail Key into the password field over and over until it finally decides to sync...... been going on for 6+ hours now... ATT support is clueless.
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borkand
Tutor
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10 Messages
15 days ago
authorpvh & rest of ATT Community Specialists - email seems to be working again - thank you for bringing this to attention of ATT email server group!
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