New Member
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3 Messages
my bellsouth email will not let me log in on computer but only working on cell phone
I keep getting an error when trying to log on to my email on my computer...telling me I have a connection problem...I do not have a connection problem, I am writing this on the same computer and can get to all other sites / work on line with this computer... I cleared the cache, I eliminated the saved passwords etc... and updated my computer trying to fix this and I still get the same error.
ATTHelp
Community Support
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232.9K Messages
14 days ago
Hi @dgernat! Thank you for reaching out to us. We understand that you're facing issue accessing your mails in your email account. We hear you, and happy to assist you.
Please try resetting your mail account's password.
You can also try accessing your email account on the web:
Also, please visit our webform - att.com/myemailinfo. This website will allow you you to provide information about your AT&T email account.
You must provide at least 5 answers in the mandatory fields. Fields include:
Once the form is submitted, a specialty group will review the submission and reach out to you as soon as possible and help you regaining access to your AT&T email account.
For more information please visit our article about resolving email issues.
Let us know how it goes.
For further assistance we're here to assist you.
Thank you.
Rob, AT&T Community Specialist.
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