2 Messages
Not receiving recovery email from FB
No filters, no blocks but not receiving emails from Facebook to reset password. They are not in spam either.
I have received email from them before and other email seems to be arriving fine.
Going on for over a month now. Yahoo says it is a known issue with AT&T.
ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @mvernon8! We completely understand your concern regarding receiving recovery emails from FB, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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mvernon8
2 Messages
19 days ago
I called and was told it was a known issue with AT&T servers- for me to send email to Abuse department- which I did.
Never got a reply.
Any updates on this known issue?
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